Use case 7

Communication-fraud prevention

A large retailer hands out daily orders to several carriers by email and phone. Across the industry, look-alike domains and spoofed numbers are increasingly used to redirect freight or bait fraudulent pickups. Phantom carriers cost the EU 859 M EUR in claims at one major insurer alone in 2024.

Freight forwarder Shipper Carrier Insurance

Without Trusted Carrier

How this scenario goes today.

A domain like mueller-co-logistik.com vs the real .de slips past a stressed dispatcher.
A fraudster who intercepts the briefing knows exactly when and where to send a fake truck.
Without a hard verification at pickup, the warehouse hands the load to whoever turns up in the right livery.
Telephone IDs can be spoofed. Even a call-back is no longer a control.

With Trusted Carrier

One verification primitive, three steps.

Shut down phantom-carrier fraud, CEO-fraud and order-spoofing by routing every order through a verified channel.

Step 01

Trigger

Carriers and shippers expose only verified contact data through Trusted Carrier; orders are sent via the platform's secure channels or against verified entries.

Step 02

We verify at source

Look-alike emails simply do not appear as verified. The dispatcher sees the fake immediately.

Step 03

Outcome

Pickup is sealed with a Trusted Carrier QR scan. A fraudster has no valid driver profile linked to the carrier and is rejected on the spot.

Signature view

How the verified record lands for the freight forwarder.

Shipper sees

Chain trusted.

Under the seal

A
Lead forwarder
You
B
Pair A → B
sealed
C
Pair B → C
sealed
N
Tier N
any depth

Audit on incident only

Tier N · any depth

Three biggest advantages

What changes the day this goes live.

01
Phishing and spoofing locked out
Verified channels remove the attack surface that fraud relies on.
02
Cleaner daily operations
No more guesswork about which inbox is real. Fewer call-backs, fewer mistakes.
03
Trust restored on both sides
Shippers, carriers and insurers know they are talking to who they think they are.

Who gains what

One scenario, every role saves time, cost or risk.

The freight forwarder drives this scenario. Everyone else in the chain walks away with a concrete saving: fewer manual checks, faster turnaround, less exposure.

Lead role

Freight forwarder